Privacy & Legal Policy

Midwest ATC Service, Inc. (“Midwest ATC,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.

By using our website or submitting information through our forms, you agree to the terms described in this Privacy & Legal Policy.

1. Information We Collect

We collect the following types of information from users of our website:

a. Information You Provide Voluntarily:

  • Name, email address, and contact information (via contact or inquiry forms)

  • Job application information (e.g., resume, certifications, employment history)

  • Feedback submissions (e.g., date/time/location of service experience)

  • Optional demographic information (if provided)

b. Automatically Collected Information:

  • IP address

  • Browser type and operating system

  • Device information

  • Usage data such as pages visited, time spent on site, and referral links

    (Collected via cookies and analytics tools)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to inquiries or requests submitted via our contact forms

  • To evaluate and process job applications

  • To gather and respond to service feedback from airports, pilots, and clients

  • To improve website functionality, user experience, and content relevance

  • To comply with legal and regulatory requirements

3. Sharing of Information

Midwest ATC does not sell, rent, or lease your personal information to third parties.

We may share your information with trusted service providers or partners who assist in hosting, applicant tracking, form processing, or analytics — but only to the extent necessary to perform these functions, and always under strict confidentiality agreements.

We may also disclose personal information:

  • If required by law, regulation, subpoena, or legal process

  • To protect the rights, safety, and property of Midwest ATC, our employees, or the public

4. Cookies & Analytics

We use cookies and similar tracking technologies to:

  • Improve website performance and content

  • Understand visitor usage patterns

  • Maintain session preferences

You can control cookie preferences in your browser settings.

5. Data Retention

We retain submitted personal information (such as job applications or feedback) for as long as reasonably necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal obligations

  • Support internal analysis and historical tracking

If you wish to have your data removed, please contact us (see Section 9 below).

6. Security Measures

We implement appropriate technical and organizational safeguards to protect your data. This includes:

  • Secure servers

  • Limited access controls

  • HTTPS encryption

  • Regular site maintenance and monitoring

While no method of data transmission or storage is 100% secure, we strive to protect your personal information to the best of our ability.

7. Children’s Privacy

This website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected data from a minor, we will delete it promptly.

8. Your Rights (GDPR/CCPA Compliance)

If you reside in a region covered by the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA), you may have the right to:

  • Access, correct, or delete your personal information

  • Know what data we collect and how it’s used

  • Opt out of data sale (note: we do not sell personal data)

  • Request data portability

To exercise your rights, please contact us directly.

9. Contact Us

If you have any questions or requests regarding this Privacy & Legal Policy, or if you would like to access or delete your information, please reach out to:

Midwest ATC Service, Inc.

[Insert Contact Person or Department]

[Insert Mailing Address]

[Insert Email Address]

[Insert Phone Number, if desired]

10. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal obligations. The most recent version will always be posted here, with the effective date noted at the top.